FAQ
GENERAL INFORMATION
Payment can be made by credit card and Paypal. A Paypal account is not required to pay via credit card.
Shipping & Returns
For all information regarding delivery and our returns policy please visit the Shipping & Returns page here.
GOODS and LETTERPRESS PRINTING
Do you do letterpress printing for others?So sorry, the studio is not currently taking on custom projects.
Do you sell to wholesale/sell to retail stores?Yes, I offer a select range of goods for wholesale to stores that I feel align to my aesthetic and values. If you are interested in stocking Jo Olive goods and feel that your store is a good fit for my work please visit the Wholesale page and complete the application form.
When do you release new goods?I don't have a schedule for the release of new work. Sign up to the newsletter to be the first to know when new work is released.
Where can I purchase your notebooks and other goods?You can purchase my range of goods online or visit the Stockist page to find a store near you. You can also visit the studio and store in Murwillumbah NSW at the MArts Precinct, Studio No.2 | 1 Brisbane Street Murwillumbah.
Is it possible to request "no packaging" or "no plastic packaging" on our card or notebook order?Sustainability and the minimisation of plastic in our environment is a topic we care deeply about. Currently our notebooks are simply packaged with a paper belly band, however we are still yet to find a practical and eco-friendly solution for our letterpress cards. Our experiments with plastic free packaging have not been as successful as we had hoped; our sub-tropical climate plays havoc with envelope gums and the fine cotton stocks suitable for letterpress are easily scuffed and damaged. Currently our cards are delivered in recyclable sleeves that can be easily repurposed (excellent for seed collection in the garden) or taken to Redcycle deposit sites for repurposing and processing.
STUDIO
Can I visit your studio?Yes, you can visit the studio and store at the MArts Precinct in Murwillumbah.
Opening hours are: Wed-Fri 10-4 & Sat 10-2