FAQ

GENERAL INFORMATION

Payment

Payment can be made by credit card and Paypal. A Paypal account is not required to pay via credit card.

Shipping & Returns

For all information regarding delivery and our returns policy please visit the Shipping & Returns page here.

 

GOODS and LETTERPRESS PRINTING

Do you do letterpress printing for others? 

Yes, the studio does accept custom projects. Get in touch here to obtain an estimate and to tell us a little more about your custom job.

Do you sell to wholesale/sell to retail stores?

Yes, I offer a select range of goods for wholesale to stores that I feel align to my aesthetic and values. If you are interested in stocking Jo Olive goods and feel that your store is a good fit for my work please visit the Wholesale page and complete the application form.

When do you release new goods?

I don't have a schedule for the release of new work. Sign up to the newsletter to be the first to know when new work is released. 

Where can I purchase your notebooks and other goods?

You can purchase my range of goods online or visit the Stockist page to find a store near you. You can also visit the studio and store in Murwillumbah NSW at the MArts Precinct, Studio No.2 | 1 Brisbane Street Murwillumbah.

 Is it possible to request "no packaging" or "no plastic packaging" on our card or notebook order?

Sustainability and the minimisation of plastic in our environment is a topic we care deeply about. Currently our notebooks are simply packaged with a paper belly band, however we are still yet to find a practical and eco-friendly solution for our letterpress cards. Our experiments with plastic free packaging have not been as successful as we had hoped; our sub-tropical climate plays havoc with envelope gums and the fine cotton stocks suitable for letterpress are easily scuffed and damaged. Currently our cards are delivered in recyclable sleeves that can be easily repurposed (excellent for seed collection in the garden) or taken to Redcycle deposit sites for repurposing and processing.

 

STUDIO

Can I visit your studio?

Yes, you can visit the studio and store at the MArts Precinct in Murwillumbah.

Opening hours are: Wed-Fri 10-4 & Sat 10-2 

Is your studio eco-friendly?
Living adjacent to World Heritage Rainforests, means that our studio cares deeply for the natural world and works hard to employ materials and processes that do no harm. We prefer to keep waste, plastic and solvents to a minimum in the studio and employ biodegradable, compostable and up-cycled packaging as often as we possibly can. Our offcuts and trimmings are also sold as blank goods and shredded paper for papermaking. Visit The Storeroom to find our recycled goods.
 
COPYRIGHT and PERMISSIONS
Can I share your images online?
Yes you can share my images online however please contact the studio for permission first and all images used must be tagged and linked back to the correct username and websites where applicable. Work and images may not be copied and reproduced without consent.